Pannana Application Privacy Policy

Effective Date: 26 May 2025

1. Who This Policy Covers
This policy applies to:

End Users using the Pannana app
Service Providers (Content owners) accessing unpublished content

2. Information We Collect

2.1 End Users

We do not collect personally identifiable information from general end users.
However, we may collect anonymous usage data in the future to improve app performance and accessibility.
Currently, no login or sign-up is required, and we do not use cookies or analytics trackers.

2.2 Service Providers (Content Owners)
We collect limited data during login, including:

Login credentials (email/username and securely hashed password)
Basic technical metadata (e.g., device type, timestamp, and possibly IP address in server logs for security and diagnostics)
This data is used solely to authenticate access to unpublished content synced with your CMS (Content Management System) account.

3. How We Use Information
We use the information collected for the following purposes:

To authenticate service provider logins
To protect content and prevent unauthorized access
To provide technical support when needed

No data is used for advertising, profiling, or analytics.

4. Sharing of Information

We do not sell or rent your personal data. We may share limited data only if legally required or to protect our legal rights.
We may also use third-party service providers (e.g., for hosting or infrastructure) who have limited access to your information strictly to perform their services and are obligated to protect your data.

5. Data Retention

End Users: No personal data is stored. Anonymous usage data, if collected in the future, will be stored in a non-identifiable format.
Service Providers Service Providers (Content owners): Login metadata is securely stored and retained while your account is active. If your account becomes inactive, data may be retained for a limited period before being securely deleted. ([Specify timeframe when confirmed])

6. Your Rights
If you are a service provider, you may:

Request access to or update your login information
Request account deletion
Withdraw consent or object to specific uses

7. Data Security
We implement appropriate technical and organizational measures to protect your data.
This includes:

Secure authentication
Encrypted transmission (HTTPS)
Storing passwords in a securely hashed format (not plain text)

8. Children’s Privacy

The app is accessible to users of all ages. Since no personal data is collected from end users, we do not knowingly collect data from children.

9. International Data Transfers

Your information may be stored and processed in Thailand or any other country where Klongdinsor Co., Ltd. or its service providers maintain facilities.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Material changes will be notified through the app or our website, and we encourage you to review the changes within 14 days of notification.

11. Contact InformationKlongdinsor Co., Ltd.
178 Mittaphan Road, Pomplab, Bangkok, Thailand 10100
Email: [email protected]
Phone: (+66)86-069-5652